Nikola runs the Summit office. She manages to keep 30 instructors under control and makes sure that all the team meet the their clients at the right time and place which is no easy challenge in the busy weeks.
She has started her instructor qualifications and is working towards doing some teaching too.
Thank you for all the help when booking, it was made very easy with the email correspondence and flexibility with booking and times etc.
The person we spoke to made was careful to understand our skiing level and what we were looking for, so we ended up with an instructor who was appropriate to our needs.
Nikola, your receptionist with whom I dealt both via. e-mail & in resort was fantastic. Very helpful in explaining our options and helping us get the best out of our booking during the week when it was necessary to be flexible because of the conditions.
I am particularly grateful to Hannah for having recommended Faye to be my granddaughter, Nina's, instructor. Nina had had a bad experience with another ski school in Zermatt and Faye's friendly, gentle professionalism helped put Nina back on the right track!
Thank you for such a wonderful time! We truly had fun skiing with you the past week.
My instructor was very friendly and patient. She taught me to work on something specific despite being part of a group lesson, which I found very helpful. Paul was very informative and helpful and answered my e-mail enquires quickly.